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Discover all the benefits zenloop offers
Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.
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zenloop Lets You Act Faster
Collect Feedback
Highest response rates and actionable feedback. Customized surveys for each point of contact.
Analyze Intelligently
Identify relevant trends and customer segments. Analyze key data points and comments.
Use Feedback Cleverly
Identify critics and convert them to loyal customers. Encourage fans to recommend.
Identify reasons for churning
Find out how Smart Labels manage customer feedback and uncover customer expectations and problem areas at every customer touchpoint in the online shop.
Increase customer loyalty boost sales
The more satisfied customers and promoters a company has, the higher the turnover. In addition, promoters are a free marketing channel that can be wonderfully activated to acquire new customers.
Win back dissatisfied customers
Identify dissatisfied customers immediately and interact with the appropriate recovery measures at the right time. Often times, the most loyal customers are those who have been prevented from churning by the extra attention.
