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Use Feedback Cleverly
Identify reasons for churning
Find out how Smart Labels manage customer feedback and uncover customer expectations and problem areas at every customer touchpoint in the online shop.
Increase customer loyalty boost sales
The more satisfied customers and promoters a company has, the higher the turnover. In addition, promoters are a free marketing channel that can be wonderfully activated to acquire new customers.
Win back dissatisfied customers
Identify dissatisfied customers immediately and interact with the appropriate recovery measures at the right time. Often times, the most loyal customers are those who have been prevented from churning by the extra attention.