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Discover all the benefits zenloop offers
Top use cases and NPS® success stories of your industry
Identify and win back dissatisfied customers
Detect reasons for churn
Activate promoters and increase revenues
Q&A with a dedicated customer retention expert
Leading online retailers use zenloop
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zenloop lets you act faster

Collect Feedback

Highest response rates and actionable feedback. Customized surveys for each point of contact.

Analyze intelligently

Identify relevant trends and customer segments. Analyze key data points and comments.

Use feedback cleverly

Identify critics and convert them to loyal customers. Encourage fans to recommend.

Identify reasons for churning

Find out how Smart Labels manage customer feedback and uncover customer expectations and problem areas at every customer touchpoint in the online shop.

smart label
promoters

Increase customer loyalty boost sales

The more satisfied customers and promoters a company has, the higher the turnover. In addition, promoters are a free marketing channel that can be wonderfully activated to acquire new customers.

Win back dissatisfied customers

Identify dissatisfied customers immediately and interact with the appropriate recovery measures at the right time. Often times, the most loyal customers are those who have been prevented from churning by the extra attention.

win back customers

Net Promoter Score® benchmarks

Free online benchmark test

Discover, compare and analyze NPS benchmarks for 14 industries.

Benchmark your Industry

NPS® calculation made easy

How to calculate the NPS?

Understand and learn with examples.

To NPS Calculation

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High-Performance Integrations