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Find out how zenloop can help you automate your Customer Experience.

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SUPPORT
We're here to help

Find out how zenloop can help you automate your Customer Experience.

Talk to a specialist

Free NPS® Online Course

With this course, you will become an NPS expert in just 8 days and learn how the Net Promoter System increases customer loyalty and sales over the long term.

Join now for free

Request a Free Online Demo

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Discover all the benefits zenloop offers
Individually measure customer experiences at all touchpoints along the entire customer journey.
Real-time analysis and aggregated reports allow identifying the causes for dissatisfied customers.
Bring real-time customer feedback into your organization and build a customer-centric culture.
Recognize dissatisfied, churning customers and win them back in an automated, personalized way.
Leverage the potential of loyal customers for free referrals and improving your online reputation.

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zenloop Lets You Act Faster

Collect Feedback
Highest response rates and actionable feedback. Customized surveys for each point of contact.
Analyze Intelligently
Identify relevant trends and customer segments. Analyze key data points and comments.
Use Feedback Cleverly
Identify critics and convert them to loyal customers. Encourage fans to recommend.

Identify reasons for churning

Find out how Smart Labels manage customer feedback and uncover customer expectations and problem areas at every customer touchpoint in the online shop.

smart label
promoters

Increase customer loyalty boost sales

The more satisfied customers and promoters a company has, the higher the turnover. In addition, promoters are a free marketing channel that can be wonderfully activated to acquire new customers.

Win back dissatisfied customers

Identify dissatisfied customers immediately and interact with the appropriate recovery measures at the right time. Often times, the most loyal customers are those who have been prevented from churning by the extra attention.

win back customers

Learn More about Customer Experience with Our Free White Papers

„Closing the Loop” An NPS® Guide
4 Trends for Customer Experience Pioneers
A Customer Touchpoints Guide

Net Promoter Score® benchmarks

Free online benchmark test

Discover, compare and analyze NPS benchmarks for 14 industries.

Benchmark your Industry

NPS® calculation made easy

How to calculate the NPS?

Understand and learn with examples.

 

To NPS Calculation

Discover Our Free Resources

Watch keynotes and masterclasses of companies like DeliveryHero and Flixbus.
Become an expert on NPS® with our free 8-day online course.
Take part in our free webinars and watch the masterclasses on demand.

Top scores for zenloop

Trustpilot reviews
4.3 / 5
Capterra reviews
4.9 / 5
GetApp reviews
4.9 / 5
FinancesOnline
4.0 / 5
Google reviews
5 / 5
G2 Crowd reviews
4.8 / 5

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