zenloop at Fashion Tech 2020

14 - 16 January, STATION Berlin

From 14 to 16 January, Fashion Tech will take place at STATION Berlin. Therefore, Europe's leading tech conference for the fashion industry will be held parallel to Berlin Fashion Week, which attracts the who's who of the fashion industry and up to 70,000 visitors to the german capital.

We will not only be available to visitors with our team of experts on NPS and customer loyalty, but will also share our knowledge in an exclusive master class on 14 January. There we will explain how fashion brands boost customer retention with zenloop.
Book your free consultation here and meet our team for a personal conversation.

Book your appointment now

Why make an appointment?

1. Get your free consultation at your booth

2. We offer individual conversations & information tailored to your business model

3. We present you with comprehensive insights into our retention platform, its integration and potential collaborations

Masterclass with zenloop founder Björn Kolbmüller

From Zero to Hero - How fashion brands boost customer retention with zenloop

When? Tuesday, 14 January 2020

The Net Promoter Score (NPS) has come of age now and developed from a metric only concept for measuring customer retention to a whole Net Promoter System as a new CRM method focused completely on the quality and improvement of customer relationships. This masterclass makes you become a real NPS pro and an expert when it comes to boosting your customer retention. We will present our knowledge from more than 10 years of practical experience with the NPS. With this you will get to know why NPS is way more than just gathering feedback but how you can measure your customer loyalty and how you can turn customers into real fans. Therefore we will present best practices from our customers from the fashion industry and will showcase insights of learnings from our time with Flaconi.