zenloop at Emerce eDay 2019

10 October, Kromhoutal Amsterdam - Meet us at booth 17

On 10 October, the Emerce eDay offers a glimpse into the future of online media, business and marketing for the thirteenth time. Start-ups and inspiring initiatives are part of the outlook on upcoming changes and strategies in the areas of online, mobile and tech. In addition to our team of experts at booth number 17, we will also share our insights in an exclusive presentation on the success factors for customer retention, with best practices in e-commerce.

Book your free consultation here and meet our team for a personal conversation. Or just visit us at booth number 17.

Book your appointment now

Why make an appointment?

1. Get your free consultation at our booth

2. We offer individual conversations & information tailored to your business model

3. We present you with comprehensive insights into our retention platform, its integration and potential collaborations.

Success Factors for Customer Retention: Best Practices in E-Commerce

With zenloop founder Björn Kolbmüller

Based on a practical example and best practices, we are going to show you how to identify churning customers, win them back, and how to analyze the reasons for their churn based on the Net Promoter System (NPSⓇ). Furthermore, you will get to know how you can transform these analyses into executable actions to scale long-term customer retention. Lastly, we will explain how a step by step roll-out in an organization could be achieved with the aim to improve customer experience.