zenloop at eCommerce Expo 2019
25 & 26 September, Olympia, London - Meet us at booth D70
On 25 & 26 September, over 15,000 senior retailers & marketing professionals meet in London for the largest retail event in Europe.
We are not only one of the 250 exhibitors, but will also present our insights on the success factors for customer retention with best practices in E-Commerce on september 25th at 4:05pm.
Book your free consultation here and meet our team for a personal conversation. Or just visit us at Booth D70.
Book your appointment now
Success Factors for Customer Retention: Best Practices in E-Commerce
When? Wednesday, 25 September 2019, 4:05pm - 4:30pm
Where? MadTech & Data Driven Insights Theatre
Based on a practical example and best practices, we are going to show you how to identify churning customers, win them back, and how to analyze the reasons for their churn based on the Net Promoter System (NPSⓇ). Furthermore, you will get to know how you can transform these analyses into executable actions to scale long-term customer retention. Lastly, we will explain how a step by step roll-out in an organization could be achieved with the aim to improve customer experience.