zenloop at DMEXCO 2019

September 11th & 12th, Koelnmesse - Meet us in Hall 8.1, B011 C010

On September 11th and 12th, the leading experts in digital business, marketing and innovation meet at DMEXCO to shape the future of digitization together. Not only will we be one of over 1,000 exhibitors, but we will also share our insights on improved customer loyalty and generating more revenue with NPS. This seminar will take place on 11th of september at 5pm in Seminar room 4.

Meet our retention experts and learn what zenloop can offer you and how we can help you increase your customers loyalty. Book your personal consultation here. Or just visit us at the shared media:net berlinbrandenburg booth, hall 8.1, booth B011 C010.

Book your appointment now

Why make an appointment?

1. Get your free consultation at our booth

2. We offer individual conversations & information tailored to your business model

3. We present you with comprehensive insights into our retention platform, its integration and potential collaborations.

Stronger Customer Loyalty and More Revenue with NPS (German)

zenloop Seminar with founder Björn Kolbmüller

When? Wednesday, 11.09.2019, 17:00 - 17:45
Where? Seminar 4

The Net Promoter Score (NPS) has come of age now and developed from a metric only concept for measuring customer retention to a whole Net Promoter System as a new CRM method, focused completely on the quality and improvement of customer relationships.

This seminar will turn you into a real NPS pro, and an expert when it comes to boosting your customer retention.

We will share our knowledge from more than 10 years of practical experience with the NPS. With this you will get to know why NPS is way more than just gathering feedback but how you can measure your customer loyalty and how you can turn customers into real fans. Therefore we will present best practices from our customers such as contorion or limango and will showcase insights of learnings from our time with Flaconi.

E-Commerce VIP Dinner

When? 10 September 2019; 07.00-11.00 PM
Where? Restaurant "KWB im Stadtpalais", Cologne

At a glamorous 4-course dinner, the who-is-who of e-commerce meets to network and get ready for DMEXCO. In addition to exquisite food, participants will also enjoy a short interview with Alexander Graf, CEO of Spryker & Timo Salzsieder, CSO & CIO of Metro AG.

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Exklusive Lunch & Masterclass with Dr. Florian Heinemann

When? Wednesday, 11.09.2019, 12:00 AM - 3:00 PM
Where? Radisson Blu Hotel, Raum Concilium I & II

What gets measured gets done - How to get the most out of NPS in intelligent campaigns. A Case Study by Zenloop & CrossEngage.
Together with marketing guru Dr. Florian Heinemann, Björn Kolbmüller and Dr. Markus Wübben will show how current customer loyalty challenges can be mastered. In addition to the practical master classes, the programme includes a free lunch buffet and networking with selected industry experts.

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berlin.digital Networking Breakfast

When? Thursday 12.09.2019, 09.00 - 11.00 AM
Where? Hall 8.1, Booth B-011-C-010

At the traditional breakfast at the shared media:net berlinbrandenburg booth, our guests get ready for the second day of DMEXCO. During this event, our guests will have the opportunity to discuss relevant topics and visions of the industry, as well as network in a relaxed setting.

Register now