The application period ended

CX1 AWARDS 2020

The CX1 Awards give companies the opportunity to recognize their outstanding Customer Experience (CX) with the recognition they deserve! Take part in our online awards ceremony with a renowned jury and great insights into the customer-centric culture of companies.

WE'RE LOOKING FOR THE CX-LEADER & CX-ENABLER

Is customer experience a top priority in your company and does the customer always take centre stage? You think one step ahead of your competitors and distinguish yourself with your excellent and innovative CX?

If that is the case, then it is time to honor your hard work and the ongoing process of developing the Customer Experience and to thank your company and your teams for their irreplaceable commitment by presenting this award. Apply for the CX Leader/Enabler of the Year award in the different categories!

OUR CX1 AWARDS JURY

We are pleased to present this exclusive jury for our CX1 Awards. It's a great honor to welcome these renowned personalities with longstanding CX experience. Profit as spectators or participants from their CX insights from everyday life and expert know-how!

Alexander is Co-CEO of the leading commerce technology provider Spryker Systems. In June 2015 he published the e-commerce book, which has since led the e-commerce rankings.
Alexander Graf
kassenzone
Oliver has almost 20 years of experience in management consulting and supports leading retail companies and consumer goods manufacturers in strategic issues.
Oliver Merkel
Bain & Company
As CEO at IFH Köln GmbH, Kai focuses on the strategy: "We help our customers to understand their customers better and to take the right, customer-centric measures".
Dr. Kai Hudetz
IFH Köln
Verena Gründel started in 2017 as an editor in the marketing department at W&V. Since 2019 she has been a member of the editorial board.
Verena Gründel
W&V
Marlene Lohmann is on the board of the EHI Foundation and head of the marketing research department at the EHI Retail Institute.
Marlene Lohmann
EHI Retail Institute
Martin Groß-Albenhausen is deputy managing director of bevh.
Martin Groß-Albenhausen
bevh
Alexander is Co-CEO of the leading commerce technology provider Spryker Systems. In June 2015 he published the e-commerce book, which has since led the e-commerce rankings.
Alexander Graf
kassenzone
Oliver has almost 20 years of experience in management consulting and supports leading retail companies and consumer goods manufacturers in strategic issues.
Oliver Merkel
Bain & Company
As CEO at IFH Köln GmbH, Kai focuses on the strategy: "We help our customers to understand their customers better and to take the right, customer-centric measures".
Dr. Kai Hudetz
IFH Köln
Verena Gründel started in 2017 as an editor in the marketing department at W&V. Since 2019 she has been a member of the editorial board.
Verena Gründel
W&V
Marlene Lohmann is on the board of the EHI Foundation and head of the marketing research department at the EHI Retail Institute.
Marlene Lohmann
EHI Retail Institute
Martin Groß-Albenhausen is deputy managing director of bevh.
Martin Groß-Albenhausen
bevh

Categories

We are looking for the CX-Leader or CX-Enabler in different categories. The award ceremony will take place as part of our CX1 CONFERENCE Digital on September 10, 2020. The nomination of the winners will begin at 12 noon. Benefit from unique feedback from the experts by participating and receive an exclusive free ticket to the online conference as part of your application to experience even more insights and deep dives in keynotes, master classes and customer experience roundtables.

Category A

CX-Leader

For a successful registration you select your industry and go through a short question process about your company and your CX strategy. The final decision will then be made by our jury and you will be notified approximately one week before the award ceremony.
Category B

CX-Enabler

If you apply for one of the enabler categories, we would be pleased if you could collect as many votes as possible for your company via a LinkedIn survey and therefore prevail against your competitors to win the award. You will receive more detailed information after your application data has been entered.

What awaits the winner?

If our jury decides to choose you as the winner, you will receive an award and a certificate for your website in addition to the opportunity to receive a prize. 

The winners of the CX-Enabler section will also benefit from a speaking slot on the CX1 2021, while the winners of the CX-Leader sections can look forward to 5 tickets for the CX1 2021 and a one-year free membership in the CX1 Alliance.

OUR PARTNER