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CX1 Conference
Make every moment matter

24th October 2019, Spreespeicher Berlin, presented by zenloop
FEATURED SPEAKERS

The CX1 presents customer experience experts with practical keynotes, hands-on tips, as well as deep dives in the master classes. Experience sharing and best practices of the industry's champions are waiting to be discovered and applied. Here are the first topics and speakers you can look forward to:

Big Paul
Big Boss
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Small Paul
Small Boss
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Small Paul 2
Smaller Boss
More information
Small Paul 3
Third Small Paul
More information
Big Paul 2
Middle Big Paul
More information
Small Paul 4
The Right One Small Paul
More information
Small Paul 5
Bottom Left Paul
More information
Small Paul 6
Small at the bottom
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Big Paul 3
Right Bottom Big Paul
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ABOUT CX1 CONFERENCE

On October 24, 2019, CX1, the largest customer experience conference in the German-speaking world will take place in Berlin, organized by zenloop. More than 500 participants from the digital economy will meet online and at the Spreespeicher in Berlin to discuss the latest trends, best practices and developments in the areas of customer experience and customer retention. In addition to comprehensive specialist knowledge, visitors will also find plenty of opportunities for networking and an after-show party. Especially for CEOs, CMOs, and Heads of CRM in the digital industry of the DACH region, this event is a must on the way to an ideal customer experience. Because every moment matters! #CX1

What to expect
60 minutes | Deep dive
Detailed explanations and practical lessons on specific topics and special fields
Masterclass
25 minutes | Keynotes
Deep insights and best practices using practical examples from the everyday life of the CX experts.
Keynotes
Networken an der Spree
Network directly at the river Spree after the conference, enjoy stimulating conversations, and let the day end with drinks.
Networking
50 minutes | Roundtable sessions
Direct and open exchange as well as learnings in small groups
Roundtables
AGENDA

From 09:00 am to 5:00 pm there will be sophisticated content, followed by the opportunity to round off the day with networking and drinks. Registration starts at 9.00 o'clock. Stay tuned for updates and additional highlights

9:00 AM
Breakfast and Registration
10:00 AM
Keynote Presentation
10:00 AM - 10:30 AM
Keynote 1
|
Keynote Speaker 1
Description of Keynote 2
Where? Hall 1
10:40 AM - 11:10 AM
Keynote 2
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Keynote Speaker 2
Description of Keynote 2
Where? Hall 2
11:20 AM - 11:50 AM
Keynote 3
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Keynote Speaker 3
Description of Keynote 3
Where? Hall 3
12:00 AM
Lunch
1:00 PM
Breakout Sessions
1:00 PM - 1.50 PM
Roundtables
Round Table 1
|
Table Speaker 1
First Round Table
Where? Hall 1
Round Table 2
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Table Speaker 2
Second Round Table
Where? Hall 3
Round Table 3
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Table Speaker 3
Third Round Table
Where? Hall 3
Masterclasses
Mastercall 1
|
Masterclass Speaker 2
First Masterclass
Where? Hall 1
Masterclass 2
|
Masterclass Speaker 3
Second Masterclass
Where? Hall 2
Masterclass 3
|
Masterclass Speaker 3
Third Masterclass
Where? Hall 3
1:00 PM - 1.50 PM
Roundtables
Roundtable 4
|
Roundtable Speaker 4
Fourth Roundtable
Where? Hall 4
Roundtable 5
|
Roundtable Speaker 5
Fifth Roundtable
Where? Hall 5
Roundtable 6
|
Roundtable Speaker 6
Sixth Roundtable
Where? Hall 6
Masterclasses
Masterclass 4
|
Masterclass Speaker 4
Fourth Masterclass
Where? Hall 4
Masterclass 5
|
Masterclass Speaker 5
Fifth Masterclass
Where? Hall 5
MAsterclass 6
|
Masterclass Speaker 6
Sixth Masterclass
Where? Hall 6
3:45 PM
Pause
4:15 PM
Keynotes Presentation
4:15 PM - 4:40 PM
Evening Keynote 1
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Evening Speaker 1
Keynote in the Evening
Where? Hall 1
4:50 PM - 5:15 PM
Evening Keynote 2
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Keynote Evening 2
Kynote in the Evening 2
Where? Hall 2
5:30 PM
Get together
OUR PARTNERS

They support the CX1 team and are present at the conference with practice-oriented content in master classes and keynotes. They also share their expert knowledge at their booths and roundtables. Many thanks to our partners who made the CX1 possible!

Platin Partner
Premium Partner