NPS Academy – Lorem Ipsum Dolo

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For which kind of people / profiles this academy is created & useful

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Headline Options Lorem Ipsum

Level 1 Online Certification

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Level 2 Online Certification

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What you could expect from each of the CX
Academy classes

 
Modul B - 1

Die wichtigsten Customer Experience Metriken

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Modul B - 2

Die wichtigsten Customer Experience Metriken

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Modul B - 3

Die wichtigsten Customer Experience Metriken

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Modul B - 4

Die wichtigsten Customer Experience Metriken

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Modul B - 1

Die wichtigsten Customer Experience Metriken

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Modul B - 2

Die wichtigsten Customer Experience Metriken

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Modul B - 3

Die wichtigsten Customer Experience Metriken

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Modul B - 4

Die wichtigsten Customer Experience Metriken

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Bitte senden Sie mir gelegentlich E-Mails zu Produktneuheiten und Events von zenloop. (Sie können diese E-Mails jederzeit abbstellen.)

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The CX Academy Experts

Speaker Name 1

Job Title and Company Name

Speaker Name 2

Job Title and Company Name

Speaker Name 3

Job Title and Company Name

Speaker Name 4

Job Title and Company Name

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Why Leading Online Retailers Use zenloop

"We use zenloop to obtain customer feedback at various contact points. This allows us to identify areas for improvement."

Michael Munder
Head of E-Commerce

"zenloop saves us complex manual analyses. Thanks to the Smart Labels, we automatically process qualitative customer feedback."

Jens Griebler
Head of CRM

"The simplest solution for the complete implementation of the entire Net Promoter System from A to Z - fully automated."

Nana Lohmanns
Head of Product

Interested in NPS Academy?

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Frequently Asked Questions

Can I see a demo?
Our experts will be happy to give you a comprehensive insight into our platform. You can request a free demo here: Request demo
How many responses will I receive per survey?
The number of answers depends on the selected touchpoint and the survey channel used. If customers receive the survey directly after their transaction/product experience and visualizes "Above the fold", zenloop users can expect a response rate of 20 percent and more.
Where are zenloop's servers located?
All our servers are located in Europe. For an extra charge it is possible to use only servers located in Germany.
Are you GDPR compliant?
We operate 100 percent in compliance with DSGVO and adhere to all requirements of the basic data protection ordinance.
How hard is it to switch from another provider to zenloop?
It's easy. Our support team will gladly assist you with the changeover, the implementation of zenloop and the rollout.
Which support options are available in general for zenloop users?
Comprehensive support is available to all users.
This includes:
  • Initial Platform Setup
  • Smart Themes Configurations
  • E-Mail, Chat & Telephone Support
  • Online Knowledge Base
  • CX Resources
In addition, as an add-on, we offer enterprise support that includes personalized onboarding and training, migration support including manual import of historical data, custom terms and exclusive CX events.