Press Area

About zenloop

zenloop is a SaaS customer feedback management platform based on the Net Promoter Score (NPS). zenloop automatically fetches customer feedback from various channels and analyzes and clusters it using artificial intelligence. This empowers companies and organizations to better understand, and faster and more comprehensively satisfy their customers. zenloop was founded in 2016 by the two former Flaconi founders Björn Kolbmüller and Paul Schwarzenholz as well as Lukasz Lazewski. The company is based in Berlin with a staff of 25.

Flaconi

Founder

>100

Customers

40

Employees

>10 m.

Feedbacks

>1000

Integrations

2016

Founded

Our solutions

zenloop automates gathering and semantic analysis of customer feedback with a simple, intuitive platform. For our customers, we collect feedback from a variety of channels and at various points of the customer journey. Through AI, we analyze and segment feedback and help companies understand their customers better. This empowers companies and organizations to react faster and better and to turn their customers into promoters.

Press contact

Susan Levermann
Content & Communications

susan.levermann@zenloop.com

Press mailing list

Press releases

zenloop and Salesupply cooperate: With NPS measurement and outsourcing to the perfect customer experience (in German)

zenloop, published on 27.03.2018

zenloop, published on 28.02.2018

How Startups Attack SAP (in German)

Capital, published on 07.05.2019

zenloop: Flaconi Founders Do Not Sell Parfum Anymore, But Analyse Feedback Now (in German)

Handelsblatt, published on 25.02.2019

zenloop: Feedback Platform Convinces Investors (in German)

Wirtschafts Woche Gründer, published on 22.02.2019

Funding: Millions for zenloop founders (in German)

Gründerszene, published on 22.02.2019

5.2 Million Euro for Berlin Software-Startup zenloop (in German)

Deutsche Startups, published on 22.02.2019

zenloop raises 5.2 Million Euro for Expansion (in German)

Marketing Börse, published on 22.02.2019

Inside Team Building with Paul Schwarzenholz (in German)

Inside Team Building, published on 13.02.2019

Digital Confession Drive: Paul Schwarzenholz about Flaconi and zenloop (in German)

Digitalkaufmann, published on 01.02.2019

How to Hack #6: Paul Schwarzenholz about career Karriere (in German)

Business Punk, published on 27.12.2018

Usage and Importance of NPS in B2B Marketing (in German)

marconomy, published on 18.12.2018

Beginner´s Mistakes: My most important lessons from my time at Flaconi (in German)

Business Punk, published on 20.11.2018

5 tips to improve your recommendation rate (in German)

Vertriebsmanager, published on 15.11.2018

dmexco - tips from experts - from customer aquisition to targeting (in German)

Marketing Börse, published on 05.10.2018

Agile market research brings you closer to your customer (in German)

com Magazin, published on 01.10.2018

Andre Alpar: "Dont underestimate the brain" (in German)

Berlin Valley, published on 28.09.2018

Dmexco: 15 experts improve customer retention (in German)

E-Mail Marketing Forum, published on 17.09.2018

These are the tools Wine in Black trusts in (in German)

t3n, published on 17.07.2018

On Trend: Agile market research (in German)

Internet World Business, published on 04.07.2018

Flaconi founders want to boost customer happiness with zenloop (in German)

telbes, published on 20.06.2018

15 questions to Paul Schwarzenholz - "Subventions take too much time with nearly no result" (in German)

Deutsche Startups, published on 15.06.2018

Sense of a company: start-ups - Growth at all costs (in German)

brand eins, published on 01.06.2018

How to optimize your conversion rate with the help of NPS feedback - zenloop (in German)

K5, published on 08.05.2018

Zenloop makes customer feedback easy

etailment, published on 18.04.2018

5 fresh startups that will rock (in German)

Deutsche Startups, published on 05.04.2018

These 3 COMPANIES TO WATCH are at OMR Festival 2018 on stage (in German)

omr, published on 16.03.2018

zenloop shares the Flaconi recipe for success with other companies (in German)

Marketing Börse, published on 13.03.2018

zenloop instead of Loop Labs: Flaconi founder providing feedback (in German)

Deutsche Startups, published on 10.03.2018

This is the new startup of the Flaconi founders (in German)

Gründerszene, published on 01.03.2018

Zenloop: How the Flaconi founders now want to make customers happy (in German)

t3n, published on 28.02.2018

Zenloop (in German)

Silicon Allee, published on 31.08.2017