Press Area

About zenloop

zenloop is a SaaS customer feedback management platform based on the Net Promoter Score (NPS). zenloop automatically fetches customer feedback from various channels and analyzes and clusters it using artificial intelligence. This empowers companies and organizations to better understand, and faster and more comprehensively satisfy their customers. zenloop was founded in 2016 by the two former Flaconi founders Björn Kolbmüller and Paul Schwarzenholz as well as Lukasz Lazewski. The company is based in Berlin with a staff of 25.

Flaconi

Founder

75

Customers

31

Employees

>5 m.

Feedbacks

>1000

Integrations

2016

Founded

Our solutions

zenloop automates gathering and semantic analysis of customer feedback with a simple, intuitive platform. For our customers, we collect feedback from a variety of channels and at various points of the customer journey. Through AI, we analyze and segment feedback and help companies understand their customers better. This empowers companies and organizations to react faster and better and to turn their customers into promoters.

Press contact

Michaela Krause
Press officer

ela.krause@zenloop.com
+49 172 6532 544

Press mailing list

Press releases

zenloop and Salesupply cooperate: With NPS measurement and outsourcing to the perfect customer experience (in German)

zenloop, published on 27.03.2018

The next thing of the Flaconi founders: zenloop makes customer experience perfect via Net Promoter System and AI (in German)

zenloop, published on 28.02.2018

Articles about zenloop

Beginner´s Mistakes: My most important lessons from my time at Flaconi (in German)

Business Punk, published on 20.11.2018

5 tips to improve your recommendation rate (in German)

Vertriebsmanager, published on 15.11.2018

dmexco - tips from experts - from customer aquisition to targeting (in German)

Marketing Börse, published on 05.10.2018

Agile market research brings you closer to your customer (in German)

com Magazin, published on 01.10.2018

Andre Alpar: "Dont underestimate the brain" (in German)

Berlin Valley, published on 28.09.2018

Dmexco: 15 experts improve customer retention (in German)

E-Mail Marketing Forum, published on 17.09.2018

These are the tools Wine in Black trusts in (in German)

t3n, published on 17.07.2018

On Trend: Agile market research (in German)

Internet World Business, published on 04.07.2018

Flaconi founders want to boost customer happiness with zenloop (in German)

telbes, published on 20.06.2018

15 questions to Paul Schwarzenholz - "Subventions take too much time with nearly no result" (in German)

Deutsche Startups, published on 15.06.2018

Sense of a company: start-ups - Growth at all costs (in German)

brand eins, published on 01.06.2018

How to optimize your conversion rate with the help of NPS feedback - zenloop (in German)

K5, published on 08.05.2018

Zenloop makes customer feedback easy

etailment, published on 18.04.2018

5 fresh startups that will rock (in German)

Deutsche Startups, published on 05.04.2018

These 3 COMPANIES TO WATCH are at OMR Festival 2018 on stage (in German)

omr, published on 16.03.2018

zenloop shares the Flaconi recipe for success with other companies (in German)

Marketing Börse, published on 13.03.2018

zenloop instead of Loop Labs: Flaconi founder providing feedback (in German)

Deutsche Startups, published on 10.03.2018

This is the new startup of the Flaconi founders (in German)

Gründerszene, published on 01.03.2018

Zenloop: How the Flaconi founders now want to make customers happy (in German)

t3n, published on 28.02.2018

Zenloop (in German)

Silicon Allee, published on 31.08.2017

Press material