zenloop blog

A blog about the Net Promoter System, Customer Experience and Marketing

NPS Software zenloop: Award for Customer Experience Management

Business News

We are thrilled to announce that zenloop has been awarded as a 2018 Rising Star as well as with the Great User Experience award 2018 by FinancesOnline, one of the most re...

How to improve CRM strategies with NPS

Retention

The Harvard Business Review published A Look into Microsoft’s Data-Driven Approach to Improving Sales, which provided insight into how Microsoft completed a major redes...

Job interview: Account Executive in Sales

People & Culture

“Strong together” is the motto of our account executive Maria. Originally from the stationery trade, in her interview she talks about her varied daily tasks and explains...

Job interview: Developer

People & Culture

Coding, collaborating, and teamwork - this is how the daily work routine of our developer Alan looks like at our customer experience management platform zenloop. In his...

Job interview: Graphic Designer

People & Culture

If you think the design team only paints colourful pictures, you are sorely mistaken. Our Graphic Designer, Alina, gives us an exciting insight into her daily work at the...

Job interview: Sales Account Executive

People & Culture

Online-meetings, customer consultations, trade fairs and events - such is the daily mix of tasks for our Account Executive Pascal at our Customer Experience Platform zen...

Job interview: Head of Finance and Legal

People & Culture

Those who think that finance and law are dry and boring topics couldn’t be more wrong. Our head of Finance & Legal, Heidi, gives us exciting insights into her tasks at ou...

Job interview: What Is an Entrepreneur-in-Residence?

People & Culture

Maybe you’ve just finished your studies or you want to professionally re-orient yourself - but don’t know what to do? If that sounds like you, then consider the job of En...

Job interview: What is actually a Head of Customer Success doing?

People & Culture

Have you ever wondered what people in customer success actually do? Ask no more: Cam, our Head of Customer Success has the answers and talks about her role, her working l...

Internet World Expo: Co-Founder Paul Schwarzenholz im Interview

Business News

Munich’s 22nd Internet World Expo took place in March 2018 and zenloop was there. As one of 420 exhibitors we were delighted to welcome more than 17,000 interested visito...