zenloop Blog

People, Business News, and More

NPS® Software zenloop: Award for Customer Experience Management

Business News

We are thrilled to announce that zenloop has been awarded as a 2018 Rising Star as well as with the Great User Experience award 2018 by FinancesOnline, one of the most re...

Book and Podcast Essentials for CX Managers

Tipps & Trends

Customer experience is a topic that requires strategy, knowledge, and empathy in equal parts. But above all, in today's customer-driven business world, you are moving in ...

CX Matters: Why the Winners of the Corona Crisis Do Not Succeed Simply by Chance

Tipps & Trends

While COVID-19 is taking over more and more areas of our lives, our habits as well as our consumer behavior are inevitably changing. Where we used to hold personal meetin...

How to improve CRM strategies with NPS®

Bylines & Interviews

The Harvard Business Review published A Look into Microsoft’s Data-Driven Approach to Improving Sales, which provided insight into how Microsoft completed a major redes...

CX1 Conference 2019: Creating better Customer Experiences together

Business News

A large warm room on the banks of the Spree, high windows, subdued purple light and in the middle a covered table with breakfast buffet - sounds like a morning in a Berli...

Job interview: Sales Account Executive

People & Culture

Online-meetings, customer consultations, trade fairs, and events - such as the daily mix of tasks for our Account Executive Pascal at our integrated Experience Managemen...