zenloop Blog

People, Business News, and More

Job interview: Marketing Internship

People & Culture

Responsibility, teamwork, and social media – as an intern at zenloop you can learn more than just how to make coffee. Our intern in content marketing, Victoria, gives us ...

Job Interview Product Team

People & Culture

Have you ever wondered what people in the product team are doing at our integrated experience management platform zenloop and what it means to work remotely? Job inte...

Become more successful with using continual NPS Micro Surveys

Tipps & Trends

Too many companies still rely on sending out the same, repetitive annual customer surveys to capture information about satisfaction and feedback from their customers. Oft...

NPS® Software zenloop: “TOP COMPANY and “OPEN COMPANY” Awards

Business News

We are very pleased that our integrated experience management platform zenloop has been awarded both the "TOP COMPANY" and the "OPEN COMPANY" award. Both are presented ...

9 Reasons Why it’s Worth to Engage with Detractors

Tipps & Trends

For a successful Net Promoter System®, you need to do more than just collect feedback. Just as important is the use of feedback-management and retention platforms li...

Hygge in the Office: A New Look for the zenloop Office

Business News

Last October we moved with our integrated Experience Management Platform zenloop from Chausseestraße to new offices on Rosenthaler Platz in Mitte. With an increasing nu...

Using the Net Promoter Score® to increase customer satisfaction

Tipps & Trends

Originally from the US, the Net Promoter Score® has also established itself in Germany as a leading method to determine customer loyalty and satisfaction. In this artic...

zenloop in Podcasts: “With NPS® Feedback to greater Customer Loyalty”

Bylines & Interviews

Our zenloop founders Paul and Björn were again guests of Sven Rittau on his ChefTreff Podcast. This time, the three spoke about customer satisfaction, collecting Custom...

zenloop in Podcasts: “The Flaconi Story” - with Paul and Björn

Bylines & Interviews

Our zenloop founders Paul and Björn were guests on ChefTreff, a Podcast from and with entrepreneur Sven Rittau. He often hosts business people and makers and doers ...

NPS® in Germany – The right method to measure customer satisfaction?

Tipps & Trends

How is your organization regarded by your customers? Do they love you? The Net Promoter Score® (NPS) will help you find out. In other European countries, and especially...