zenloop blog

A blog about the Net Promoter System, Customer Experience and Marketing

zenloop Goes to Lisbon! Our Teamweek in January

People & Culture

Yes, you read that correctly: Right at the start of the year the whole zenloop team went to beautiful, sunny Lisbon. Thirty zenloopies came together for workshops on cr...

9 Reasons Why it’s Worth to Engage with Detractors


For a successful Net Promoter System you need to do more than just collect feedback. Just as important is the use of feedback-management and retention platforms like z...