zenloop blog

A blog about the Net Promoter System, Customer Experience and Marketing

Job Interview: What is actually a Head of Customer Success doing?

December 5th at 4:38pm by Susan Levermann

Have you ever wondered what people in customer success actually do? Ask no more: Cam, our Head of Customer Success has the answers and talks about her role, her working life and what it takes to be successful at our customer experience management platform zenloop.