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Overview
PLATFORM MODULES & CORE FEATURES
SUPPORT
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Find out how zenloop can help you automate your Customer Experience.
Talk to a specialistSUPPORT
We're here to help
Find out how zenloop can help you automate your Customer Experience.
Talk to a specialistOur Partners
SUPPORT
We're here to help
Find out how zenloop can help you automate your Customer Experience.
Talk to a specialistSUPPORT
We're here to help
Find out how zenloop can help you automate your Customer Experience.
Talk to a specialistPLATFORM MODULES & CORE FEATURES
Customer Intelligence
Enrichment with customer data / choice of survey technologies and metrics / increased response rates
Continuous Innovation
Text and sentiment analysis / identification of churn and loyalty drivers / CX monitoring
Customer Centricity
Mobile app / customizable live dashboards and email reports / collaboration tool integrations
Retain at Scale
ESP and support tool integrations / personalized communication / detractor routing
Brand Advocacy
Identification and monitoring of brand advocates / auto-routing of ambassadors to rating portals
Industries
This is How Marketing Managers Boost Revenues and Increase Customer Lifetime Value
Grow Revenue Instantly
Identify and fix customer issues along the entire journey
Leverage Brand Advocates
Use loyal customers for referrals and positive reviews
Increase Customer Retention
Identify and retain unhappy customers before they churn
Get Insights from Feedback Comments
Smart labels & sentiments extract insights from feedback comments enabling real understanding of customer feedback.
Forward Feedback to Responsible Stakeholders
Alerts and digests support organizations in routing relevant feedback to responsible stakeholders and departments.
Pass on Promoters to Review Portals
Auto-forward happy customers to relevant review portals and gain more positive ratings on the internet.
Target & Win Back Churning Customers
Customer support integrations help agents to identify churning customers and immediately kick off win back actions.
More than 650.000 Satisfied Users of our Customers
Additional Features of zenloop
Data Warehouse Export
Raw Data Access
ESP Integrations (emarsys, Salesforce etc.)
GDPR Compliance
DE Hosting
Multiple Brand Support
Retention Consulting
Data Segmentation
Multiple Channel Support
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You would like to learn more about strengthening customer retention with zenloop? Get in contact with our consultation team here.