{"id":3492,"date":"2022-04-27T10:53:13","date_gmt":"2022-04-27T10:53:13","guid":{"rendered":"http:\/\/yhs.uyx.mybluehost.me\/de\/?p=3492"},"modified":"2022-11-21T16:11:10","modified_gmt":"2022-11-21T16:11:10","slug":"keynote-westwing-cx1-home-living-2021","status":"publish","type":"post","link":"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/","title":{"rendered":"Mit Fokus auf CX &#038; Loyalit\u00e4t zu profitablem Wachstum"},"content":{"rendered":"<section         class=\"block-hero  no-margin padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\n\t\t<div class=\"grid \" style=\"grid-template-columns:1fr 1fr\">\n\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<h1>Mit Fokus auf CX &amp; Loyalit\u00e4t zu profitablem Wachstum<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<p >Wie der Fokus auf eine herausragende CX das Unternehmen zu profitablem Wachstum gebracht hat &amp; wie Westwing plant, die CX zuk\u00fcnftig weiter zu st\u00e4rken.\r\n\r\n<\/p>\n\n\t\t\t\t\t\t\t\t\t\t<div class=\"buttons\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#form\" class=\"button\">Jetzt anschauen<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"col flex-center image-side \">\n\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"942\" height=\"482\" src=\"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/header-cx1-fashion-westwing.png\" class=\"attachment-full size-full\" alt=\"header-cx1-fashion-westwing\" srcset=\"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/header-cx1-fashion-westwing.png 942w, https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/header-cx1-fashion-westwing-300x154.png 300w, https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/header-cx1-fashion-westwing-768x393.png 768w\" sizes=\"auto, (max-width: 942px) 100vw, 942px\" \/>\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n<\/section>\n\n<section         class=\"block-features  no-margin padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t<h2 class=\"section-title\">Key Facts<\/h2>\t\t<div class=\"grid\" style=\"grid-template-columns:\t1fr\">\n\t\t<div class=\"grid features\" style=\"grid-template-columns:repeat(3, 1fr);grid-gap: 0 30px;\">\n\t\t\t\t\t<a class=\"col feature \" >\n\t\t\t\t<i class=\"block__icon fal fa-users-class icon\"><\/i>\n\t\t\t\t<h5>Event<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"description \">CX1 Home &amp; Living 2021\r\n<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<a class=\"col feature \" >\n\t\t\t\t<i class=\"block__icon fal fa-calendar-alt icon\"><\/i>\n\t\t\t\t<h5>Datum<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"description \">10. Juni 2021\r\n<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<a class=\"col feature \" >\n\t\t\t\t<i class=\"block__icon fal fa-presentation icon\"><\/i>\n\t\t\t\t<h5>Thema<\/h5>\n\t\t\t\t\t\t\t\t<div class=\"description \">Customer Experience\r\n<\/div>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-spalten  no-margin padding-both\" style=\"background-color:#ecedef;\" id=\"form\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\t2fr 0.5fr 2fr\">\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<h2>Jetzt die Aufzeichnung ansehen<span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span><\/h2>\n<h5>Kundenfokus etablieren bei Westwing<\/h5>\n<p>In seiner Session erl\u00e4utert Stefan Smalla, Gr\u00fcnder &amp; CEO von Westwing, wie der konsequente Fokus auf eine herausragende Customer Experience und Kundenloyalit\u00e4t das Unternehmen zu profitablem Wachstum mit \u00fcber EUR 433 Millionen Umsatz und EUR 50 Millionen Profitabilit\u00e4t gebracht hat.<\/p>\n<p>Er berichtet dar\u00fcber hinaus, wie Westwing plant, innerhalb der kommenden 5 Jahre mithilfe von Innovation und \u201eDouble down&#8220;-Investments die Customer Experience noch weiter zu st\u00e4rken.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<section         class=\"block-spalten  no-margin padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t<div class=\"container\">\n\t\t\n\t\t\t\t\n\t\t<div class=\"grid\" style=\"grid-template-columns:\t2fr 0.5fr 2fr\">\t\t\t\t\n\t\t\t\t<div class=\"col checklist flex-center\">\n\t\t\t\t\t<h2>Das erwartet Sie:<span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span><\/h2>\n<ul>\n<li>Storytelling als Schl\u00fcsselfaktor f\u00fcr Customer Experience bei Westwing<\/li>\n<li>Wie man durch Content und Inspiration starkes Customer Engagement auf Social Media schaffen kann<\/li>\n<li>Westwings Zukunftspl\u00e4ne sich als Love Brand zu etablieren und wie sie ihre CX auf das n\u00e4chste Level bringen<\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"col flex-center\">\n\t\t\t\t\t<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-3474\" src=\"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/cx1-2021-home-lp-expectation-image.jpg-1.jpg\" alt=\"cx1-2021-home-lp-expectation-image.jpg (1)\" width=\"940\" height=\"676\" srcset=\"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/cx1-2021-home-lp-expectation-image.jpg-1.jpg 940w, https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/cx1-2021-home-lp-expectation-image.jpg-1-300x216.jpg 300w, https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/cx1-2021-home-lp-expectation-image.jpg-1-768x552.jpg 768w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n<link rel=\"stylesheet\" type=\"text\/css\" href=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.css\"\/>\n<script type=\"text\/javascript\" src=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.min.js\"><\/script>\n\n<section         class=\"block-speakers  no-margin padding-both\" style=\"background-color:#ecedef;\" id=\"\"\n>\t\n\t\t<div class=\"container\">\n\t\t\t<h2 class=\"section-title\">Der Speaker<\/h2>          \t<div class=\"speakers slider-disabled \">\n\t\t\t\t\t\t\t\t\t<div class=\"speaker table\">\n\t\t\t\t\t\t<div class=\"left-side\" style=\"background-image:url('https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/cx1-fashion-westwing-stefan-smalla.jpeg')\"><\/div>\n\t\t\t\t\t\t<div class=\"right-side\">\n\t\t\t\t\t\t\t<h4>Stefan Smalla<\/h4>\n\t\t\t\t\t\t\t<div class=\"position\">CEO<\/div>\n\t\t\t\t\t\t\t<p>Stefan Smalla, Gr\u00fcnder der Westwing Group AG und der Westwing GmbH, ist derzeit Chief Executive Officer der Westwing Group AG und Co-Gesch\u00e4ftsf\u00fchrer der Westwing GmbH (einer Tochtergesellschaft der Westwing Group AG).\r\n<\/p>\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"128\" height=\"72\" src=\"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/westwing.svg\" class=\"attachment-full size-full\" alt=\"\" \/>\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Kundenfokus etablieren bei Westwing<\/p>\n","protected":false},"author":2,"featured_media":5874,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"two-col-blog.php","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[5,20],"tags":[10],"class_list":["post-3492","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-academy","category-ressourcen","tag-keynotes"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.6 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Mit Fokus auf CX &amp; Loyalit\u00e4t zu profitablem Wachstum<\/title>\n<meta name=\"description\" content=\"Wie der Fokus auf eine herausragende CX das Unternehmen zu profitablem Wachstum gebracht hat &amp; wie Westwing plant, die CX zuk\u00fcnftig weiter zu st\u00e4rken.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Mit Fokus auf CX &amp; Loyalit\u00e4t zu profitablem Wachstum\" \/>\n<meta property=\"og:description\" content=\"Wie der Fokus auf eine herausragende CX das Unternehmen zu profitablem Wachstum gebracht hat &amp; wie Westwing plant, die CX zuk\u00fcnftig weiter zu st\u00e4rken.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/\" \/>\n<meta property=\"og:site_name\" content=\"zenloop\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/zenloop\/\" \/>\n<meta property=\"article:published_time\" content=\"2022-04-27T10:53:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-11-21T16:11:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/210712-zenloop-cx1-keynote-Westwing.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"740\" \/>\n\t<meta property=\"og:image:height\" content=\"388\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@zenloopHQ\" \/>\n<meta name=\"twitter:site\" content=\"@zenloopHQ\" \/>\n<meta name=\"twitter:label1\" content=\"Verfasst von\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/ressourcen\\\/keynote-westwing-cx1-home-living-2021\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/ressourcen\\\/keynote-westwing-cx1-home-living-2021\\\/\"},\"author\":{\"name\":\"\",\"@id\":\"\"},\"headline\":\"Mit Fokus auf CX &#038; Loyalit\u00e4t zu profitablem Wachstum\",\"datePublished\":\"2022-04-27T10:53:13+00:00\",\"dateModified\":\"2022-11-21T16:11:10+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/ressourcen\\\/keynote-westwing-cx1-home-living-2021\\\/\"},\"wordCount\":9,\"publisher\":{\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/ressourcen\\\/keynote-westwing-cx1-home-living-2021\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2022\\\/04\\\/210712-zenloop-cx1-keynote-Westwing.jpg\",\"keywords\":[\"Keynotes\"],\"articleSection\":[\"Academy\",\"Ressourcen\"],\"inLanguage\":\"de-DE\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/ressourcen\\\/keynote-westwing-cx1-home-living-2021\\\/\",\"url\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/ressourcen\\\/keynote-westwing-cx1-home-living-2021\\\/\",\"name\":\"Mit Fokus auf CX & Loyalit\u00e4t zu profitablem Wachstum\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/ressourcen\\\/keynote-westwing-cx1-home-living-2021\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/ressourcen\\\/keynote-westwing-cx1-home-living-2021\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2022\\\/04\\\/210712-zenloop-cx1-keynote-Westwing.jpg\",\"datePublished\":\"2022-04-27T10:53:13+00:00\",\"dateModified\":\"2022-11-21T16:11:10+00:00\",\"description\":\"Wie der Fokus auf eine herausragende CX das Unternehmen zu profitablem Wachstum gebracht hat & wie Westwing plant, die CX zuk\u00fcnftig weiter zu st\u00e4rken.\",\"inLanguage\":\"de-DE\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.zenloop.com\\\/de\\\/ressourcen\\\/keynote-westwing-cx1-home-living-2021\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/ressourcen\\\/keynote-westwing-cx1-home-living-2021\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2022\\\/04\\\/210712-zenloop-cx1-keynote-Westwing.jpg\",\"contentUrl\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2022\\\/04\\\/210712-zenloop-cx1-keynote-Westwing.jpg\",\"width\":740,\"height\":388,\"caption\":\"laptop westwing keynote\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/#website\",\"url\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/\",\"name\":\"zenloop\",\"description\":\"Customer Experience Management und Action Management\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"de-DE\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/#organization\",\"name\":\"zenloop\",\"url\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"de-DE\",\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2022\\\/03\\\/zenloop-2.svg\",\"contentUrl\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/wp-content\\\/uploads\\\/sites\\\/3\\\/2022\\\/03\\\/zenloop-2.svg\",\"width\":129,\"height\":72,\"caption\":\"zenloop\"},\"image\":{\"@id\":\"https:\\\/\\\/www.zenloop.com\\\/de\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/zenloop\\\/\",\"https:\\\/\\\/x.com\\\/zenloopHQ\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/zenloop\",\"https:\\\/\\\/www.instagram.com\\\/zenloophq\\\/\",\"https:\\\/\\\/www.youtube.com\\\/channel\\\/UCJDQprWMAcIesSAcawVIcsw\"]},{\"@type\":\"Person\",\"@id\":\"\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Mit Fokus auf CX & Loyalit\u00e4t zu profitablem Wachstum","description":"Wie der Fokus auf eine herausragende CX das Unternehmen zu profitablem Wachstum gebracht hat & wie Westwing plant, die CX zuk\u00fcnftig weiter zu st\u00e4rken.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/","og_locale":"de_DE","og_type":"article","og_title":"Mit Fokus auf CX & Loyalit\u00e4t zu profitablem Wachstum","og_description":"Wie der Fokus auf eine herausragende CX das Unternehmen zu profitablem Wachstum gebracht hat & wie Westwing plant, die CX zuk\u00fcnftig weiter zu st\u00e4rken.","og_url":"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/","og_site_name":"zenloop","article_publisher":"https:\/\/www.facebook.com\/zenloop\/","article_published_time":"2022-04-27T10:53:13+00:00","article_modified_time":"2022-11-21T16:11:10+00:00","og_image":[{"width":740,"height":388,"url":"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/210712-zenloop-cx1-keynote-Westwing.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_creator":"@zenloopHQ","twitter_site":"@zenloopHQ","twitter_misc":{"Verfasst von":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/#article","isPartOf":{"@id":"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/"},"author":{"name":"","@id":""},"headline":"Mit Fokus auf CX &#038; Loyalit\u00e4t zu profitablem Wachstum","datePublished":"2022-04-27T10:53:13+00:00","dateModified":"2022-11-21T16:11:10+00:00","mainEntityOfPage":{"@id":"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/"},"wordCount":9,"publisher":{"@id":"https:\/\/www.zenloop.com\/de\/#organization"},"image":{"@id":"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/#primaryimage"},"thumbnailUrl":"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/210712-zenloop-cx1-keynote-Westwing.jpg","keywords":["Keynotes"],"articleSection":["Academy","Ressourcen"],"inLanguage":"de-DE"},{"@type":"WebPage","@id":"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/","url":"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/","name":"Mit Fokus auf CX & Loyalit\u00e4t zu profitablem Wachstum","isPartOf":{"@id":"https:\/\/www.zenloop.com\/de\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/#primaryimage"},"image":{"@id":"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/#primaryimage"},"thumbnailUrl":"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/210712-zenloop-cx1-keynote-Westwing.jpg","datePublished":"2022-04-27T10:53:13+00:00","dateModified":"2022-11-21T16:11:10+00:00","description":"Wie der Fokus auf eine herausragende CX das Unternehmen zu profitablem Wachstum gebracht hat & wie Westwing plant, die CX zuk\u00fcnftig weiter zu st\u00e4rken.","inLanguage":"de-DE","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/"]}]},{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/www.zenloop.com\/de\/ressourcen\/keynote-westwing-cx1-home-living-2021\/#primaryimage","url":"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/210712-zenloop-cx1-keynote-Westwing.jpg","contentUrl":"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/04\/210712-zenloop-cx1-keynote-Westwing.jpg","width":740,"height":388,"caption":"laptop westwing keynote"},{"@type":"WebSite","@id":"https:\/\/www.zenloop.com\/de\/#website","url":"https:\/\/www.zenloop.com\/de\/","name":"zenloop","description":"Customer Experience Management und Action Management","publisher":{"@id":"https:\/\/www.zenloop.com\/de\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.zenloop.com\/de\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de-DE"},{"@type":"Organization","@id":"https:\/\/www.zenloop.com\/de\/#organization","name":"zenloop","url":"https:\/\/www.zenloop.com\/de\/","logo":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https:\/\/www.zenloop.com\/de\/#\/schema\/logo\/image\/","url":"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/03\/zenloop-2.svg","contentUrl":"https:\/\/www.zenloop.com\/de\/wp-content\/uploads\/sites\/3\/2022\/03\/zenloop-2.svg","width":129,"height":72,"caption":"zenloop"},"image":{"@id":"https:\/\/www.zenloop.com\/de\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/zenloop\/","https:\/\/x.com\/zenloopHQ","https:\/\/www.linkedin.com\/company\/zenloop","https:\/\/www.instagram.com\/zenloophq\/","https:\/\/www.youtube.com\/channel\/UCJDQprWMAcIesSAcawVIcsw"]},{"@type":"Person","@id":""}]}},"_links":{"self":[{"href":"https:\/\/www.zenloop.com\/de\/wp-json\/wp\/v2\/posts\/3492","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.zenloop.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.zenloop.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.zenloop.com\/de\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.zenloop.com\/de\/wp-json\/wp\/v2\/comments?post=3492"}],"version-history":[{"count":0,"href":"https:\/\/www.zenloop.com\/de\/wp-json\/wp\/v2\/posts\/3492\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.zenloop.com\/de\/wp-json\/wp\/v2\/media\/5874"}],"wp:attachment":[{"href":"https:\/\/www.zenloop.com\/de\/wp-json\/wp\/v2\/media?parent=3492"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.zenloop.com\/de\/wp-json\/wp\/v2\/categories?post=3492"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.zenloop.com\/de\/wp-json\/wp\/v2\/tags?post=3492"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}