{"id":1646,"date":"2022-03-17T10:54:55","date_gmt":"2022-03-17T10:54:55","guid":{"rendered":"http:\/\/yhs.uyx.mybluehost.me\/de\/?page_id=1646"},"modified":"2022-10-19T13:50:25","modified_gmt":"2022-10-19T13:50:25","slug":"crossengage","status":"publish","type":"page","link":"https:\/\/www.zenloop.com\/de\/partner\/crossengage\/","title":{"rendered":"CrossEngage + zenloop"},"content":{"rendered":"
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Contentsquare + zenloop<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

Via CrossEngage API und mittels zenloop Kundenbeziehungen st\u00e4rken<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t

CrossEngage orchestriert das Customer Relationship Management (CRM) und integriert eine Kundendatenplattform (CDP) f\u00fcr das kanal\u00fcbergreifende Marketing-Kampagnenmanagement. \u00dcber die CrossEngage API und die zenloop-Integration ist es m\u00f6glich, an verschiedenen Kundenkontaktpunkten im Online-Shop Feedback abzufragen, NPS\u00ae-Kundenfeedback direkt in das CRM-System zu \u00fcbermitteln und Follow-up-Ma\u00dfnahmen einzuleiten.\r\n\r\n\r\n<\/p>\n\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\"Boost\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n<\/section>\n\n
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\"benefit-1\"<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t

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Optimale Customer Experience mit NPS-Daten im CRM-System<\/h2>\n

Mit zenloop und CrossEngage sind NPS-Daten und Kundenfeedback direkt im CRM-System sichtbar. Dies vereinfacht das Kundenmanagement wesentlich, da dem Kundenservice eine umfangreiche Datenbank mit st\u00e4ndig aktualisierten Werten zur Kundenzufriedenheit zur Verf\u00fcgung steht. Auf diese Weise erhalten Kundenservice-Mitarbeiter einen direkten Einblick in m\u00f6gliche Ma\u00dfnahmen zur Bindung einzelner Kunden an jedem Touchpoint in der Customer Journey.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n

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Kunden nach Net Promoter Scores segmentieren & Umsatz steigern<\/h2>\n

Kundenfeedback erm\u00f6glicht eine Einteilung der Kunden in drei Klassen: Promotoren (Zufriedene), Passive (Neutrale) und Detraktoren (Unzufriedene). Auf diese Weise ist es m\u00f6glich, mehrere Kunden gleichzeitig mit denselben Attributen im jeweiligen Segment zeiteffizient und individuell mit bindenden Ma\u00dfnahmen anzusprechen. Diese personalisierten Ma\u00dfnahmen sorgen f\u00fcr ein effizientes Kundenmanagement und st\u00e4rken die Beziehung zwischen dem Unternehmen und seinen Kunden.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t

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\"nps<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n

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\"benefit-3\"<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t

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Intelligentes Customer Retention Management<\/h2>\n
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Geballte Customer Analytics Power zweier f\u00fchrender Retention Plattformen: Kampagnen, Kundendaten und -interaktion automatisiert und in Echtzeit orchestrieren und holistische 360\u00b0 Kundenprofile ohne IT-Support erstellen.<\/p>\n<\/div>\n<\/div>\n

<\/div>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>\n\n
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Blog Highlights<\/h2>\n\t\t\t\t
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Kundensegmentierung<\/h5>\n\t\t\t\t\t\t\t\t
9 Gr\u00fcnde, warum es sich lohnt, auf Detraktoren einzugehen\r\n<\/div>\n\t\t\t\t\t\t\t\t
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4 Min. Lesezeit \/<\/div>\n\t\t\t\t\t\t\t\t\tMehr erfahren ><\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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Feedback-Revolution<\/h5>\n\t\t\t\t\t\t\t\t
Erfolgreiche Kundenbindung mit NPS-Mikro-Umfragen\r\n<\/div>\n\t\t\t\t\t\t\t\t
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9 Min. Lesezeit \/<\/div>\n\t\t\t\t\t\t\t\t\t Mehr erfahren ><\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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Der Net Promoter Score\u00ae (NPS\u00ae)<\/h5>\n\t\t\t\t\t\t\t\t
Kundenzufriedenheit direkt ermitteln\r\n<\/div>\n\t\t\t\t\t\t\t\t
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9 Min. Lesezeit \/<\/div>\n\t\t\t\t\t\t\t\t\tMehr erfahren ><\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\tZur\u00fcck zur \u00dcbersichtsseite<\/a>\n\t\t\t\t\t\t\t\t\n\t\t\t<\/div>\n\t\t\t
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\"blog-article-module-image\"<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n

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Weitere Technologie Partner<\/h2>\t\t\t
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Seven Senders<\/div>\n <\/a>\n \n
\"\"<\/div>\n
Salesforce<\/div>\n <\/a>\n \n
\"\"<\/div>\n
Freshdesk<\/div>\n <\/a>\n \n
\"\"<\/div>\n
Tradebyte<\/div>\n <\/a>\n \n
\"\"<\/div>\n
Dynamic Yield<\/div>\n <\/a>\n \n
\"\"<\/div>\n
Optimizely<\/div>\n <\/a>\n \n
\"\"<\/div>\n
parcelLab<\/div>\n <\/a>\n \n
\"\"<\/div>\n
Contentsquare<\/div>\n <\/a>\n \n
\"\"<\/div>\n
Parcel Perform<\/div>\n <\/a>\n \n
\"\"<\/div>\n
Styla<\/div>\n <\/a>\n \n
\"\"<\/div>\n
Paqato<\/div>\n <\/a>\n \n
<\/div>\n
…und viele mehr!<\/div>\n <\/a>\n <\/div>\n\t\t<\/div>\n<\/section>\n\n
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Die Vorteile von CrossEngage und zenloop nutzen<\/span><\/h2>\n

Kostenfreie Beratung anfragen<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t\t\n\t\t\t\t

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\"Demo<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t\t\n\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":3463,"parent":840,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1646","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"\nVia CrossEngage API und zenloop Kundenbeziehungen st\u00e4rken<\/title>\n<meta name=\"description\" content=\"Via CrossEngage API: Kundenmanagement und -bindung in einem System vereint \u2713 erstklassige Customer Experience schaffen \u2713 Abwanderungsgr\u00fcnde erkennen\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.zenloop.com\/de\/partner\/crossengage\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" 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