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About zenloop

zenloop is a SaaS customer feedback management platform based on the Net Promoter Score (NPS). zenloop automatically fetches customer feedback from various channels and analyzes and clusters it using artificial intelligence. This empowers companies and organizations to better understand, and faster and more comprehensively satisfy their customers. zenloop was founded in 2016 by the two former Flaconi founders Björn Kolbmüller and Paul Schwarzenholz as well as Lukasz Lazewski. The company is based in Berlin with a staff of twelve.

Flaconi

Founder

52

Customers

17

Employees

>1900000

Feedbacks

>1000

Integrations

2016

Founded
About You
Wine in Black
Keller Sports
Outfittery
Windeln.de
Shop Apotheke

Our solutions

zenloop automates gathering and semantic analysis of customer feedback with a simple, intuitive platform. For our customers, we collect feedback from a variety of channels and at various points of the customer journey. Through AI, we analyze and segment feedback and help companies understand their customers better. This empowers companies and organizations to react faster and better and to turn their customers into promoters.

Press contact

Michaela Krause
Press officer

ela.krause@zenloop.com
+49 172 6532 544

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Press material

zenloop Logo PNG

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zenloop Logo Set

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zenloop founder team

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Lukasz Lazewski

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Björn Kolbmüller

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Paul Schwarzenholz

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