The story of zenloop started with foundation of our first company, Flaconi, a great online beauty story. Our goal was to create the best shopping experience in beauty e-commerce.
But how to get there? We thought the best way was to ask our customers. We used the net-promoter-score (NPS) method, gathered feedback at numerous touchpoints and improved our service based on this feedback.
We received thousands of valuable customer comments every day, without a proper tool to support. The idea of zenloop started to grow in our heads, and quickly, like-minded joined our mission….
Our ultimate purpose is to improve relationships. Between you and your customer. Between you and your team. Between you and anyone else. And by this to improve in small steps the lives of everybody.
We like people with all kinds of experience. If you don’t see the opportunity you were looking for, submit a general application